Privacy Policy
Your privacy is of utmost importance to us at radhe exchange This Privacy Policy outlines how we collect, use, protect, and manage your personal information when you use our online gaming and betting platform. By registering or using our services, you agree to the terms stated in this policy.
Information We Collect
- We collect the following types of information to ensure a secure and seamless gaming experience:
- Personal Information: Full Name, Email Address, Date of Birth, Government-issued ID (for verification purposes, such as Aadhaar or PAN)
- Account Information: Login credentials (username and password), Betting history and transaction details, Preferences and personalized settings
- Technical Information: IP address and device information, Browser type and operating system, Cookies and tracking data for improving user experience
How We Use Your Information
- To verify and secure your account
- To process deposits, withdrawals, and other transactions
- To provide a personalized betting and gaming experience
- To send promotional offers, updates, and alerts (with your consent)
- To comply with legal and regulatory requirements
- To detect and prevent fraudulent or suspicious activity
Data Protection
- SSL Encryption ensures safe data transmission.
- Two-Factor Authentication (2FA) safeguards your account login.
- 24/7 Monitoring against unauthorized access or suspicious activity.
- Secure Payment Channels including UPI, Net Banking, and verified e-wallets.
Sharing of Information
- With regulatory authorities or law enforcement agencies as required by law
- With service providers for transaction processing or platform maintenance
- To prevent fraud, unauthorized use, or legal violations
Cookies and Tracking
- Enhance user experience and navigation
- Remember user preferences and login sessions
- Analyze traffic patterns to improve the website and services
- You may disable cookies in your browser, but some platform functionalities may be affected.
User Rights
- Access your personal information
- Request corrections or updates to your data
- Request deletion of your account and personal information
- Opt-out of promotional communications
- To exercise these rights, please contact our customer support team.
Responsible Gaming and Age Restriction
- Our platform is strictly for users 18 years and above.
- We encourage responsible gaming and provide tools to set deposit limits, betting limits, and self-exclusion if required.
Changes to This Privacy Policy
- We may update this Privacy Policy from time to time to reflect changes in laws, regulations, or platform functionality. Users will be notified of significant updates, and continued use of the platform constitutes acceptance of the revised policy.
Contact Us
- For any questions or concerns regarding this Privacy Policy, please reach out to our dedicated support team via: Email: Support and advice via radhe exchange