Terms & Conditions
- By accessing or using this platform, you agree to comply with these Terms & Conditions. These terms govern the use of our online gaming, sports betting, and casino services. Users must read and understand these terms before creating an account or placing bets.
Eligibility
- Users must be 18 years or older to access or use the platform.
- By registering, users confirm they meet the legal age requirement for online gaming in their jurisdiction.
- Users must provide accurate, complete, and up-to-date information during account registration.
Account Registration
- Users must create a secure account with a unique username and password.
- Sharing account details with third parties is strictly prohibited.
- The platform reserves the right to suspend or terminate accounts for suspicious or fraudulent activity.
Responsible Gaming
- The platform promotes responsible gaming.
- Users are advised to set deposit limits and betting budgets to avoid financial harm.
- Tools and resources are available for users who may need help with gaming-related issues.
Deposits & Withdrawals
- Users can deposit funds via UPI, net banking, debit/credit cards, e-wallets, and other verified payment methods.
- Withdrawals are subject to verification checks and may take up to 24–48 hours depending on the payment method.
- Users must ensure that payment methods belong to them; third-party transactions are not allowed.
Betting & Gaming Rules
- All bets are placed at the user’s own risk.
- The platform strives to provide fair and transparent odds, and casino games use certified Random Number Generator (RNG) technology.
- Disputes regarding bets, odds, or game outcomes must be submitted to the support team within 24 hours of the event.
Bonuses & Promotions
- Bonuses, cashback, and promotional offers are subject to specific terms and conditions.
- Users must meet wagering requirements and follow promotion rules before withdrawing any bonus winnings.
- The platform reserves the right to modify or cancel promotions at any time.
Account Suspension & Termination
- Accounts may be suspended or terminated for violations, including but not limited to fraudulent activity, underage access, or breach of terms or responsible gaming guidelines.
- The platform may retain records of terminated accounts for regulatory compliance and auditing purposes.
Privacy & Data Protection
- Personal and financial information is protected using advanced encryption technology.
- Data is collected and processed in accordance with the Privacy Policy.
- User information is never shared with unauthorized third parties.
Limitation of Liability
- The platform is not liable for losses incurred due to bets, technical issues, or internet connectivity problems.
- Users are responsible for ensuring compliance with local laws governing online gaming.
- The platform does not guarantee winnings or profits.
Dispute Resolution
- Users are encouraged to contact support for any complaints or disputes.
- Unresolved disputes can be escalated through the Grievance Redressal Policy.
- All disputes are resolved in accordance with applicable laws and the platform’s policies.
Amendments
- The platform reserves the right to update or modify these Terms & Conditions at any time.
- Users are responsible for reviewing these terms periodically to stay informed.
- Continued use of the platform constitutes acceptance of the updated terms.
Contact Information
- For queries regarding Terms & Conditions: Email: support@radheexchange.com